Ruby notes

Plain talk on the three-tier business.

Short pieces on how beverage alcohol and THC suppliers, importers, distributors, and brokers actually work, and what we have learned building software for them.

Distributors & Importers · September 2026

Falcon Distribution was running a system built in 1999. Here's what happened when they replaced it.

The tax line on every invoice needed a second look before it went out the door. Here's what changed when order, inventory, and tax moved into one connected system.

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Distributors & Importers · September 2026

The owner of Grapes to Glass was doing everyone else's job. Here's what changed when the system started tracking accounts instead of him.

Different commission rates for different reps on different products, all held together by memory. Here's what changed when the account itself started carrying the rules.

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Distributors & Importers · September 2026

Parsons Fine Wine Imports couldn't reconcile its own numbers every month. That's an ERP problem, not just a bookkeeping one.

Indiana taxes it on the way out. Kentucky taxes it on the way in. Here's what changed when reconciliation and multi-state tax both moved into one system.

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Distributors & Importers · September 2026

Do you actually know your real margin?

Run the numbers outside your accounting system and the deal looks fine. Run them inside, and it doesn't. That gap isn't a mistake. It's the freight invoice that hasn't landed yet.

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Distributors & Importers · September 2026

The vintage on the truck doesn't match the PO. Now what?

It's not a once-a-quarter problem. At most distributors it's a weekly one. Why that's a receiving problem before it's anyone else's, and why the fix starts with one system instead of three.

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Brokers · September 2026

Why broker groups exist, and why they run on spreadsheets

Distributor sales forces are 15 to 20 percent smaller than they were five years ago. Suppliers hire broker groups to fill the gap, and what they want from them every week is proof the market is being worked. Most groups produce that proof by hand.

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